FAQ
Book, collect and run groups without spreadsheets.
FAQ
Do I need Team for groups?
Yes. Groups need a front desk with simultaneous bookings, which is part of Team and Manager.
Does a block affect what is sold on OTAs?
The block draws from the same inventory GestaProp syncs, so the same room isn’t sold twice.
Is there a single account for the whole group?
Each booking has its own folio. If the group pays for lodging, its deposits form an organizer account applied to the folios; extras stay with each guest.
Can the organizer update the guest list?
Yes. From their portal they edit the rooming list until the cut-off date and pay deposit milestones online.
What if the price changes between quote and confirmation?
On confirmation, GestaProp requotes every line. If the total changed, it won’t confirm until you accept the new total.
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